Sourcing failed means, our sales agent cannot find matching products for the sourced items or identifies that the products are prohibited. We strive to provide seamless sourcing solutions, but there might be unavailability of certain products due to stock shortages in the supplier network, potential copyright violations, exceeding weight or size limits for shipping, or various other factors beyond our immediate control.
If you encounter sourcing failed, please feel free to contact your dedicated manager, who will help you find suitable substitutes or explain the exact reason for the failure. Thank you for your understanding, and we appreciate your continued patronage.